Captain Spins Casino Review & Rating

Having gone live in January 2020, Captain Spins is the latest in a long line of online casinos available to players in Canada, with new customers being attracted to their site as a result of its titles from some of the best software providers, generous bonuses and range of payment methods. However, there is much more to discover at Captain Spins, with our review delivering everything in which there is to know about the new online casino, including everything from VIP and banking to mobile and customer support. We will kick things off by outlining the standout benefits and limitations of Captain Spins Casino in our experience.

Website www.captainspins.com
Founded 2019
Games 2000+
Payouts Per Game
App
Captain Spins at a glance

SOFTWARE
Evolution Gaming IGT Microgaming Netent NYX Interactive Play`n Go WMS Quickspin SG other

ACCEPT PLAYERS FROM
Europe Europe Europe Europe

DEPOSIT OPTIONS
Visa Mastercard Paypal Bank Transfer Neteller Paysafecard Skrill Visa Electron

WITHDRAWAL OPTIONS
Bank Transfer Mastercard Neteller Skrill Visa Paypal

SUPPORT
24/7 eMail Live Chat

Why Captain Spins?
  • Very generous welcome bonus offer
  • Intuitive user interface and design
OUR RATING 9.7/10
USER RATING
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1st deposit 100% up to CA$300 +50 Bonus Spins
  • Welcome Package for first 4 deposits
  • 100% up to CA$1,200 + 260 Bonus Spins
  • Rollover: 35 times

Why Captain Spins Casino?

Captain Spins has been able to achieve success during its short time in operation for a number of reasons, with their site delivering a large number of appealing games and features. Firstly, the Captain Spins website is very easy to use, with a search engine and filter system making it quick and simple for players to access their favorite games. Meanwhile, with over CA$25 million in jackpots available to be won, lucky players at Captain Spins can look forward to claiming some significant winnings.

Accepted Currencies

One major factor that has attracted players in Canada to Captain Spins is that the casino accepts payments in Canadian Dollars, meaning that customers need not worry when it comes to incurring significant fees. Meanwhile, deposits and withdrawals can also be made in Euros, British Pounds, US Dollars, Chilean Pesos, New Zealand Dollars and Norwegian Krone.

Software

10+ of the best-know software suppliers in the online casino market work closely with Captain Spins, helping their site in offering players some of the most entertaining and rewarding games around. 1×2 Gaming, NetEnt, Evolution Gaming, RabCat, Red Tiger, Microgaming, Merkur Gaming, NYX Interactive and Quickspin will all be names familiar to those with experience of operating at online casinos, with each having an excellent reputation, whether it be for their slot, live dealer of mobile games.

Captain Spins CA Slots
Pros and Cons
  • CA$1,200 + 260 bonus spins offer after signing up
  • Jackpots totaling CA$25 million available
  • Software providers including NetEnt, Microgaming & Play’N Go
  • Offers Interac Online as an accepted method of payment
  • Just 20 live dealer games found
  • Lack of customer support via phone
Captain Spins CA Live Casino

Games

With over 1,500 games to its name, Captain Spins Casino have certainly made it clear that their site is for the masses, with slot, table and live dealer titles making up their library. Both 3 and 5-reel video slots can be taken advantage of, with popular titles here including Book of Dead, Starburst, Immortal Romance and Diamond Blitz. Many will also be pleased to hear that the progressive jackpot game Mega Moolah is also on offer from Captain Spins, with the game from software provider Microgaming being hugely popular.

Elsewhere, fans of more traditional casino games are also well catered for, with a number of Roulette, Blackjack and Baccarat variants being on offer at Captain Spins too. Meanwhile, the casino demonstrates its diversity by offering a good number of Poker titles, including Texas Hold’Em, Red Dog and Jacks or Better. Unfortunately, the live casino at Captain Spins is lacking a little, with players only having a small number of games to choose from. Live dealer games come from the studios of both NetEnt and Evolution Gaming though, meaning that players are guaranteed a fair and entertaining experience.

Bonuses & Promotions at Captain Spins Canada: up to C$1,200 Welcome Bonus

A bonus worth up to CA$1,200 awaits new players at Captain Spins, with the casino also delivering up to 260 bonus spins. A minimum deposit of just CA$10 is required in order to qualify, with no promo code having to be entered either. However, players banking using either Neteller or Skrill will not be eligible for the Captain Spins welcome bonus, which requires four separate deposits to claim the total amount of funds and spins. All four opening deposits made by players will be 100% matched up to CA$300, while 50, 60, 70 and 80 bonus spins will be distributed at each stage too. The maximum bet allowed using bonus funds is CA$5, while the total bonus amount must be wagered 35x before withdrawals can be made, which is less strict that many other online casinos today. Winnings from bonus spins will also be credited into bonus funds, which must also meet the wagering requirements, with any funds not used after 30 days being lost. Unfortunately, there is a lack of any no deposit bonus at Captain Spins, however this is not uncommon today, especially for new online casinos.

Meanwhile, the “Promotions Calendar” found at Captain Spins enables existing players the opportunity to claim free spins, cashback, new games, boost match, rank up and double deals on a daily basis, with offers changing every 24 hours. As a result, players are reminded to regularly check out the promotions page at Captain Spins, with some very generous offers being up for grabs.

VIP Program

scatter iconThe Captain Spins Casino VIP Honors Club is another way in which loyal players are rewarded, with five different levels of the club being found, including Silver, Gold, Elite Platinum, Elite Black and The Captain. All new players will start at the Silver level, entitles users to 2.5% cashback on losses every Thursday and an increase in weekly withdrawal limits. Gold status can be reached by those who maintain their Silver status for a period of six months, with reaching this stage of the Honors Club granting players a special weekly 100% deposit match, 5% cashback on losses every Thursday and access to a shared VIP host. The rewards only increase as you move up in stages, with those making it to the Captain level receiving classified bonuses and perks.

Mobile Casino

Despite not delivering a dedicated casino app, slot, table and live games at Captain Spins can still be played when away from desktops, with their site working well on mobile internet browsers too. iOS and Android users can take part as a result, with pages automatically adapting to the screen size of your device. Safari, Firefox and Chrome are just a sample of the browsers in which the Captain Spins mobile site is optimized on, with a substantial number of games being found here too, albeit it not the casinos entire library. Features including customer support and payments are also accessible via their mobile site.

Live Casino

As we have already mentioned, the Captain Spins live casino is undoubtedly in need of improving, with less than 20 different games being on offer at present. Live dealer games are provided by Evolution Gaming and NetEnt, which is pleasing, however more variety would certainly be nice, with Roulette and Blackjack variants being needed to take them to the next stage. However, the addition of Sic Bo and Football Studio titles will meet the needs of some.

Banking & Payments

payout iconPayments at Captain Spins Casino can be made using Visa, Mastercard, Trustly, Skrill, Paysafecard, Neteller, Interac Online and Bank Transfer. The minimum deposit amount of CA$10 caters well for beginners, with all available payment methods processing deposits instantly. The minimum withdrawal amount is also CA$10, with players generally having to wait up to 3 working days to receive their winnings, with it taking the casino 1-2 days to process such transactions. Unfortunately, there is a weekly withdrawal limit of CA$5,000, which may put off some, especially high rollers, however those who bet regularly at Captain Spins will likely see this amount increased thanks to their VIP program. Meanwhile, the maximum amount in which the casino is obligated to pay out for winnings is CA$250,000.

Customer Support

Support is available via live chat 24 hours a day, 7 days a week at Captain Spins Casino, which helps to make up for the lack of telephone support. Agents were accessible in a matter of seconds during testing of their live chat feature, while our test email was responded to in under 24 hours, which are all good signs. Emails can be sent to [email protected], while a small FAQ section on their support page also helps to provide useful information to players, although this could be improved too.

Restricted Countries

Gambling licenses from different authorities means that the Captain Spins site is available to many customers, with only those in the following countries being restricted: Australia, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, South Africa, Sweden, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

About Captain Spins Casino

Captain Spins Casino is managed by White Hat Gaming Limited, a company who have also made their name by launching Jonny Jackpot, a site which has been live since 2018. The casino is licensed by the MGA, while they are also regulated by the ambling Commission in the UK, two of the best-known and respected authorities in operation today. The casino’s main offices are also based in Malta, which has quickly become the gambling capital in Europe.

Captain Spins Highlights
  • Very generous welcome bonus offer
  • Intuitive user interface and design
1st deposit 100% up to CA$300 +50 Bonus Spins visit Captain SpinsT&C Apply +18
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Security

Captain Spins uses best in class SSL encryption technology in combatting the threat of fraud, with the fact that they are licensed in both Malta and the UK demonstrating just why players should have no worries surrounding their safety. All important details are secure thanks to advanced firewalls too, with the casino having already having an excellent reputation in this area.

Fairness and Accountability

The casino also carries the stamp of approval from eCOGRA, who are the leading independent testing agency, suggesting that the casino has already passed strict testing, while they undergo regular monitoring too. As well as this, games at the online casino utilize random number generators, meaning that they are always fair, providing players and dealers with an equal chance of winning.

Final Thoughts on Captain Spins Casino

Captain Spins is the newest online casino which allows players in Canada to sign up, with our review clearly demonstrating that their site is entertaining, rewarding, fair and secure. The amount of games from top software suppliers is also very attractive, with a variety of progressive jackpot titles always being a bonus, while the casino also scores highly when it comes to customer support, banking and promotions, with their VIP program rewarding players from the day they sign up. While upgrades can potentially be made surrounding the introduction of a mobile app and telephone support, Captain Spins is almost there, particularly for an online casino that only went live in the opening month of 2020. We will keep a close eye on what the future holds for Captain Spins, with players in Canada being recommended to check their site out for themselves.