Casino Heroes Review & Rating
Casino Heroes, formerly known as Casino Saga, started its journey as an online casino site in the May of 2014. Ever since then Casino Heroes has been gaining momentum in the online gambling industry, as they offer something pretty unique in the otherwise saturated market. The goal of this Casino Heroes review is to provide you with the best of its worlds.
The site is available in many languages other than English, such as Norwegian, Finnish, German and Swedish. Visit this exciting new online casino with us and don’t miss any of our points in the Casino Heroes review.
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- New concept of online casino
- Great interactivity
- up to £400 in bonuses + 200 Bonus Spins
- in your first 4 deposits
- Rollover: 40 times
Accepted Countries by Casino Heroes: Visit the Island from Almost Any Part of the World
To maintain the rules under the licenses, Casino Heroes has restricted access to many countries. Countries which doesn’t allow online gambling can’t access this site. Some of the restricted countries are the USA, France, China, Australia, Hong Kong etc.
Some accepted countries are the UK, Finland, Germany, Sweden, and others. It’s better to go through the terms and conditions to see if your country is on the accepted list or not. You have to be 18+ to play. It’s easy to lie on the internet, but keep in mind that you will be in trouble when you try to make withdrawals, especially if you win it big.
Casino Heroes is One of its Kind, Discover Why
Equipped with a new concept for an online casino, the Casino Heroes site also has other things to offer. Here are the reasons why you should consider playing your online games at the Casino Heroes site.
Software and Slots available at Casino Heroes
You need to consider these things to find out what type of games there are on the site. There are many software providers available that work with the Casino Heroes site. It’s kind of a given for the best software providers to have the best kind of games. This is why Casino Heroes has the games of all the renowned software providers. As a result, the Casino Heroes site has all the best games.
Some of the software providers that partnered up with the Casino Heroes site are Microgaming, NetEnt, Betsoft, Evolution Gaming and Play’n GO. Of course, there are other software providers as well, but these are the most renowned ones. Most of the popular online casino games are made and operated by these software providers. For example, NetEnt is a major software provider that has trading in the Swedish Stock Exchange, an indication that it’s on a different league altogether. All the best games from NetEnt are available on the Casino Heroes site.
- Available in multiple languages to help out non-English speakers.
- Mobile version and app are available.
- The software has been proven to be fair.
- Licenses from the biggest online gaming authorities.
- Live chat support is not available 24/7.
- The pending process can take up to 3 days.
Another one is Microgaming, which is one of the first online casinos in the UK. This site has one of the best-known slots games found online. Some games are Mega Moolah, Immortal Romance, and Playboy – all of which are available on the Casino Heroes site. As for Play’n GO, it’s a company that’s been on the scene for a while now. Some games from them are Energoonz and Grim Muerto, which can be a welcome relief from the same old casino games you play on all the other sites.
The Casino Heroes site is quite heavily dependent on the NetEnt provider, as the majority of the portfolio comes from them. But other providers, for example, Rabcat and Betsoft, also have a significant amount of games within the site. All the slot games from NetEnt are available on this site, so if you have a personal favorite that you find hard to find on other sites, Casino Heroes is the place to be.
Other than that, NetEnt has created a slot game that is exclusive only to the Casino Heroes site. It’s called King of Slots. Because this is a special collaboration, the slot follows the theme of the Casino Heroes site. This is a different experience as such collaborations don’t happen very often in the online gambling industry. Most sites only put emphasis on getting the popular games on their site and call it a day.
If slots are not your thing, you can choose from the array of table games that Casino Heroes has to offer. You can choose from blackjack or roulette or video poker. Some variations of Blackjack are Super 7, Classic, 21 Burn, European and Double Exposure. You can also take part in a Blackjack table in the live section of the site. For Roulette, all variations of American, European and Classic are available, as well as a dedicated table at the live casino section.
Some popular video poker games among the users at Casino Heroes are Bonus Poker, Jacks or Better, Red Dog, Pai Gow, Carribean Stud, Oasis, and of course, Texas hold ‘em poker. You can also play Baccarat, and it is available on the live casino category as well.
Other than these casino staples, you can play craps and video slots. No matter your preference, Casino Heroes has something up their sleeves to keep you entertained for hours on end. And not to mention the live casino, which can give you the feeling of playing in a real casino, with real and professional dealers playing with you.
All games are available for instant play. In summary, roughly the number of games across the broad categories look like this – Slots 143, table games 54 and video poker 41.
Casino Heroes Bonuses and Promotions: up to £400 and 200 Bonus Spins
Let’s talk about one of the most important topics here, bonuses and promotions. It’s true that most of us play for the fun and excitement, but it can get even better when there is real money involved. But to earn money, you need to invest money. Thankfully, like most other online casinos, Casino Heroes also has some bonuses and promotional offers for their new and existing customers alike.
For the Casino Heroes welcome bonus, they offer different Bonuses for your first 4 deposits. Upon making your first deposit after registering your account, you can win up to £50 thanks to the 100% match up bonus. You will also win 200 bonus spins added over the next 10 days in batches of 20 Bonus Spins per day. But the shortcoming here is the wagering requirement, which is 40X. All casino pros know that this is a pretty hard commitment to fulfil.
Note that only the bonus amount counts towards the requirement. So the bonus restrictions don’t apply if you wager with the deposit. Therefore, only your winnings from the bonus amount will need to fulfill the wagering requirement first to make any withdrawals. Other than that, you are free to withdraw your money from any winnings you make from your deposited amount.
Coming back to the welcome bonus, the maximum you are allowed to bet on a single round is £5. There is no maximum limit you need to win on the bonus spins or deposit bonus. This bonus is cashable. But the biggest drawback is that unless you are a resident of the UK or Northern Ireland, you can’t receive this bonus. For those eligible for this bonus, the bonus and the winnings from them will expire within 30 days of the claim, unless the wager requirements are fulfilled.
Now for the existing players, Casino Heroes has something exciting planned as well. Just logging in can be beneficial for the seasoned players. Casino Heroes run frequent promotional offers in the guise of email promotions. They offer bonus fund with bonus spins. Also, each time you play a game and defeat one of the island’s bosses, you earn some XP. This will increase the level for the hero you want. Alternatively, you can exchange the XPs for goodies. Overall, the promotional offers for Casino Heroes are unlike what we have seen from other online casino sites. This is perhaps due to the unique concept of the overall casino site.
Casino Heroes Mobile App
The Casino Heroes also has an attractive mobile casino site which is also available via an app.
Casino Heroes App for Android and iOS
The app for Casino Heroes site is available in both Play Store and Apple Store. The app runs smoothly for both Android and iOS users, given you are connected to a decent internet. Has been tried and tested, and the results of our Casino Hero review show that the App works like a charm!
Mobile Version of the Site
Of course, if you are a Windows or Blackberry, or simply don’t want to download the app, you can use the same website on your smartphone as well. Just open it through any browser and you are good to go. The site runs smoothly on any and all smartphone devices. Despite the small screen, the aesthetics of the original site is not lost there. The mobile version can deliver the games right on your go, no matter where you are. If you are someone who doesn’t have time to sit down in front of the PC, this is a good option.
The game list is nicely categorized so that you can go to any games with ease. Plus, the convenient search box will take you to the game, you only need to know the name. Progressive jackpots can also be played on the mobile site. Just imagine, making it big while you are just tapping away on your phone.
When it comes to the bonuses and promotions, all are available for the mobile players so don’t worry about missing out. Sometimes Casino Heroes will let you use half of the bonus spins on the desktop site and the rest on the mobile version of the site. If the game you want to play is on the mobile site, it is a win-win situation as you get to decrease some of the wager requirements.
Casino Heroes Live Casino: All the Classics in One Casino
As already mentioned, the Casino Heroes site has a decent live casino section, where players can choose to play with a real and pro dealer in real time. The live casino gives off the vibe of a real brick-and-mortar casino and you don’t even need to suit up. Play from your bedroom while in your pajamas while still interacting with other people from all over the world, now that’s convenient.
All the traditional table games are available in the live casino section, with a good number of variations available for each of them. Table games such as Baccarat, Blackjack, Roulette, and Poker are all part of the live casino section, with different new and classic variations available for each type of game. Just do your bidding and let the dealer take care of the rest, just like in a real casino. Also, you can get the real vibe even better if you have a better internet connection.
Banking and Payments Methods Accepted at Casino Heroes
Like any other reputed casino site would, Casino Heroes has all the popular methods as their banking partner to make the transaction process smooth and easy for you. Both EUR and USD are acceptable currencies. The popular methods are available at your expense and you don’t need to worry about withdrawals in most cases. And if things go wrong for any reason, the customer will come to the rescue in no time.
The banking methods available for making deposits at the Casino Heroes site are MasterCard, Visa, Skrill, Neteller, iDEAL, PugglePay, Ecopays, Trustly, Zimpler and wire transfer. For withdrawals, you can choose from MasterCard, Visa, Skrill, Neteller, Trustly, Zimpler and wire transfer.
There are no fees associated with the deposit and withdrawals from any of the above methods. However, it is recommended that you read through the terms and conditions as they can change anytime and fees can be added to any transactions as well.
The deposit method is instant. The credits will transfer to your account as soon as you pay the payment. As for withdrawals, a different method will take a different amount of time, but the pending period for all withdrawal requests is up to 3 days. eWallets will give you the fastest payout, 24 hours being the maximum limit. Bank wire transfer will take 2 to 3 days, and debit and credit cards will take the longest, around 3 to 5 days.
There is no maximum withdrawal limit mentioned in the site. This probably means you can make as many withdrawals you want for whichever amount, which is great.
There is no minimum deposit amount listed anywhere on the site, however, if you are eligible for the welcome bonus, the minimum deposit required to obtain that is £10.
Casino Heroes Customer Support
The Casino Heroes site has a dedicated customer service team ready to help you with any and all issues you come across on the site. There is a live chat option available, but it is, unfortunately, not available 24/7. So if you are in need of an emergency fix and it doesn’t fall under the live chat bracket, you are going to have to wait. Also, there is no option for making a direct call to the customer support team either.
You can send them an email if you don’t need an urgent fix or just can’t seem to find the live chat available in your convenient time. Someone will check your mail and respond in the earliest it is possible. The email support and response rate is great from the Casino Heroes team. To send an email, click on the Contact Us page and the email app will open on a browser for you. Thanks to this, you don’t need to put on the email address of the Casino Heroes support team manually.
About the Company
Casino Heroes started as Casino Saga back in May 2014. The site looks well fitted with what it aims to be.
Other than being an SSL encrypted site, the Casino Heroes has obtained 3 major licenses from the online gambling authorities. It has obtained the licenses from the UK gambling commission, Malta gaming authority and Curacao eGaming. Because of these licenses, Casino Heroes site is a very safe and secure place for the gamblers. The standard protocols are maintained to keep the licenses intact for the site. Casino Heroes follow all the required rules and regulations to maintain these licenses. Rest assured, your personal and banking information are safe with the site. The site also states that they don’t sell their customers’ information to any outsiders so don’t worry about getting bombarded with unsolicited emails.
Fairness and Accountability
Like most other pioneers of the industry, Casino Heroes maintains a random number generator program to keep the game results fair and square. Because of this into work, players new and seasoned alike have the similar chances of winnings. Several independent auditors have checked the slots and deemed them fair. Also, the slots are operated and maintained under the reputed software providers like NetEnt, to maintain authenticity.
When it comes to accountability, Casino Heroes is dedicated to fulfilling all your requests, given it doesn’t clash with their terms and conditions. The customer support team is supportive and responsive to get back to you in a reasonable time with the accurate solution.
To sum it all up, here are our thoughts from the Casino Heroes review:
In the crowd, Casino Heroes stands out because of its unique concept of mixing the video gaming experience with the casino gaming vibes. Other than this, the good range of games and overall aesthetics of the site are another positive sides. For new players, this can be a good starting point. For pro-casino goers, this can be a new experience to get out of the monotonous routine. I hope we managed to point out all of the most important points in the Casino Heroes review.
This online casino surely has some misses, but all the hits make up for it.
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