Casumo Casino Review & Rating
Casumo started its journey in the gambling industry back in 2012. They made it big and that’s why we decided to do a Casumo Casino review. When it started, it was already an established market. In the plethora of competitors, Casumo still managed to stand out because of its interesting tactics in handling the market. Casumo is the mascot of the site as well. It’s a sumo wrestler and you can see its presence on the website no matter which page you click on. The site itself is minimalistic and clean, which again, makes it stand out in the market where boldness and in-your-face is a general idea. We’ve run our usual tests and here are the results of the Casumo Casino review. All the hits and misses described on one go.
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24/7 eMail Live Chat
- Support in many languages
- Almost every provider available
- New Players only
- Opt-in is required to accept the bonus
- Rollover: 30 times
Casumo Country Restrictions
The Casumo casino site has been licensed under both the UK Gambling Commission and the Malta Gambling Association. When an online casino site gets the license, it needs to abide by the respective authority’s rules and regulations. Casumo is no different. Which is why it is restricted in many countries. Their main target is the UK and Northern countries. Players from other countries, such as the USA, can’t bet with actual money on the Casumo site.
The restricted countries on the Casumo list are Australia, Italy, France, Denmark, Turkey, China, Greece, Hong Kong, Guam, Belgium, the United States and some others. You can put bets with your money if you are a resident of any of these countries, but you can still play the demos for fun.
All The Fun in One Casino: What's Not to Love About It?
Despite being not among the pioneers, Casumo casino stands out on its own merits. Here are some of the reasons why players still prefer Casumo casino over competitors’.
Casumo Software Providers and Slots
The Casumo site has multiple software providers providing the most popular latest and classic games to the site. Some providers are NetEnt, Microgaming, Play’n GO, GreenTube, Quickspin, WMS, Bally, Thunderkick, Shuffle Master, IGT, Barcrest, and others. Remember that some of these providers are not accessible in many countries due to the country restrictions rules by the licensing authorities. Nevertheless, the list of providers is very interesting indeed as it adds many of the top brands in the industry. This, in turn, means that the available games are top-notch and as per the other competitors’ lineup.
The game list continues to grow every month as the partners keep coming up with new releases. The site has a dedicated section for the latest online slot games so that the players don’t have the chance of missing out on a new opportunity. There are other categories as well to make the overall site very easy to navigate. Even the new players trying out a casino site for the first time can easily go through everything, thanks to the clean design and minimalistic approach of Casumo.
One of the plus points for Casumo is their Free Play feature. Most of the available games have this feature. You don’t even need to set up an account to play thanks to this option. The demo mode will start as soon as you click on the game icon. This is a good way to get familiar with new games. This is even more helpful for new casino players. You can test the waters without spending anything, and once you get the hang of it, you can start betting with actual money.
- Over 860 engaging casino games.
- Possible to play only for practice and fun.
- iOS and Android apps are available for mobile.
- Fast withdrawals
- The live casino has limited options.
- Customer service is not available via phone.
Casumo prides itself by stating ‘More than just a casino’. The mission statement says that it aims to be the ‘World’s first casino adventure’. The aesthetic of the Casumo site does seem to go with its bold statement. The site has a playground background featuring sandbox. Players can win trophies here to go to new levels and planets. You can see cutesy cartoonish graphics on the site, following the brand values as stated by the casino.
Bonuses include free rounds or free cash, depending on how much you play. The Casumo site is big on giving the community feeling, which is why players can see the achievement of others on the left-hand side of the page.
The web design is simple and minimal. The front page and the browser section are the two main points to navigate inside the website. This keeps everything very simple, thus it is easy to navigate. The user-friendly website means all the information is within a scroll’s reach. The browser has all the games neatly broken down into categories listing most popular, table games, live games, jackpots and slots, with other titles. The games generally take around 35 seconds to load, as all the games are played via instant play.
Slots at Casumo
Casumo has many types of games to offer, including slots, of course. All the popular and good slot games are available at Casumo. Some popular slots from the portfolio are Gonzo’s Quest, Jack Hammer, and Starburst. Good old 3-reel games are also found on the Casumo site, such as Magic Love and Gold Rush. Latest ones for the industry, namely The Great Train Heist, Hong Kong Tower and Wild Wild West are part of the list as well at the Casumo online site.
Other than slots, Casumo has the range of any traditional as well as an online casino site. Table games such as poker, roulette, baccarat, and blackjack include the list. There is a live casino section as well, to play the same games you would play at a physical casino, while still being in your home.
Casumo’s winning point is their quick releases. Often times, the latest games will come to Casumo even a week before the competitors’. The most recent example was Wild Wild West, in which case the Casumo players were able to play the game a week before it was released in other sites.
Casumo site also has progressive jackpot games for its players. Jackpots list Mega Moolah, Hall of Gods, Mega Fortune Dreams, Divine Fortune and others. The casino has seen multi-million wins from these jackpots. Meaning the casino has given birth to multi-millionaires in the last couple of years.
Casumo Casino Bonuses, Free Spins and Reel Races!
The Casumo casino site offers its players with regular bonus and promo offers. One of the ongoing offers is the reel races that happen every day. If you win, you can even take £1,000. Additionally, Casumo will select two days per week to run 4 reel races. The offer is called Promoted Reel Races. These usually occur at 20:00 CET. A different game is played each week, but for the special offer, the winner can take home not £1,000 in winnings, but £2,000.
Another ongoing offer for the Casumo site is the chance of winning free spins every single week. Any player can opt for this promotion, by simply making a deposit. For the first deposit of the week for each player, there are chances to win free spins. The minimum deposit to get this opportunity is £10. For a deposit of the minimum amount £10, you will get 10 free spins. For £30, you get 30 free spins. 50 free spins are for £50 and to make it 100 spins, you need to deposit £60. These free spins are usually to be spent on the Hall of Gods, Wild Toro, and Starburst games, as well as the newly released games. This way, you can try out the newest games without having to invest anything. It’s a good strategy to make players want to try out newer games instead of sticking to their old favourites.
Casumo Welcome Bonus Package
Now let’s talk about the wildly sought-after prize for any online casino site, the welcome bonus offer. Like others, Casumo also welcomes its new sign ups with a wild variety of offers. If you come from one of the selected countries, you will get 20 free extra spins just for signing up. But if you are not a resident of those selected few, you will get the welcome bonus minus the extra spins.
The welcome bonus offer includes a 100% match for up to £300, plus 20 free spins. These free spins are only available for the popular game, Starburst. The 20 free spins are given to you within the first 10 days of your stay at the Casumo casino site, so you get to use 20 free spins every day, on the Starburst slot game
Casumo Mobile, Available on All Platforms
The Casumo casino site is optimised for both PC and mobiles, to make you play them anywhere at any time. We've tried them all, here are the results of our Casumo Casino review mobile platforms.
Casumo App Android and iOS
The Casumo site has dedicated apps made for both iOS and Android users. You can find the apps from the Play store and Apple store.
Mobile Version of the Site
Alternatively, you can simply open the site on any mobile browser, without the app. This is why even users of Windows and Blackberry phones can easily access the site, without having to download any apps. If you have the mobile browser like Mozilla Firefox or Chrome, you should be able to get a smoothly running site on your mobile device.
There are a huge number of games that you can access from the mobile version of the site as well. The majority of the games load beautifully on the mobile devices, without compromising the gameplay and its quality. Even on the smaller screens of the mobile devices, the graphics look sharp and maintain the same aesthetic. The controls of the site are easy for the mobile site as well, to keep things user-friendly and easy to navigate. In most cases, the slots will have a large button to spin the reels. The betting option will have small buttons as you only need to do it once.
The search option and the gaming browser are the same as the PC version. So it’s easy to find your favorite one from the list. The Casumo site also maintains the same bonuses and rewards for the mobile version of the site, so that players don’t get left out for not accessing via a PC. Making deposits and withdrawals is also available and easy to do with the mobile version of the Casumo site.
Casumo Live Casino
There is a live casino available for players to get the taste of the real casino without leaving the comfort of their homes. The games available at the live dealer section are different variants of Baccarat, Blackjack, Poker, Roulette and Dream Catcher, which is a game that runs on the similar concept of the Wheel of Fortune, and a live football studio. The live casino is operated by two operators, Evolution Gaming and NetEnt. Both of these software providers are top of their industry, and the quality is definitely reflected on the live games available here.
The variants available for Blackjack are Casumo Blackjack, Evolution Live Blackjack and NetEnt Live Blackjack. For roulette, there are Casumo Roulette, Evolution Lightening Roulette, Evolution Live Roulette and NetEnt Live Roulette. For Baccarat lovers, Casumo has one variant titled Evolution Live Baccarat. As for Poker, there are three card poker, Caribbean stud poker, Ultimate Texas Hold’em Poker and Casino Hold’em poker. All the games are fun to play as the streaming is amazing.
The live dealers are friendly, which is another plus in our book. You can keep yourself entertained with the different variants of the popular table games.
Casumo Casino Deposit and Banking Methods
Compared to other online casino sites, we found out that the options are slightly limited for Casumo when it comes to making the payments. But there is surely something available within your reach to make it manageable.
The Casumo site has 6 different payment methods available for its players. The options are MasterCard, Visa Card, Neteller, Skrill, PaySafeCard and bank transfer. Note that Maestro is not accepted. Among the deposit methods, duration will vary.
All the mentioned methods, except for the bank transfer will transfer immediately to your account, when it comes to deposits. For bank transfers, it can take anywhere between 1 to 3 days.
The duration will vary when it comes to withdrawing money from the Casumo site. For eWallets, it’s usually within 24 hours. For debit and credit cards, it will take 1 to 3 days. Same goes for bank transfers, a minimum of 1 to a maximum of 3 days. The pending time for processing is 23 hours, maximum.
There are no fees associated with payments and making withdrawals at the Casumo casino site.
The minimum deposit amount for the Casumo site is £10.
The withdrawal amount has a minimum requirement which is £10. There is no maximum withdrawal limit for the site. You can withdraw your winnings by following the same methods you used to make your payment.
Casumo Customer Support: Multilingual and Friendly Agents
Casumo can provide you with quick and customized customer support with a friendly staff. Because the users are handled with the utmost care, you will not get any copy-paste answers. Each query is addressed individually, which is why they vary from player to player.
The customer care team is at your service for 24/7 at Casumo so you can get quick responses. The site is available in multiple languages such as English, Norwegian, Finnish and Swedish, for the ease of use if English is not your forte. The customer support is also available in multiple languages, so you don’t need to worry about not communicating your issue or problem effectively.
If you have something you need to clarify in detail, our suggestion would be to reach them by sending them an email. The support email address for Casumo to send any feedback, suggestion or question you might have is firstname.lastname@example.org. One downside of the customer support side is that they don’t have any available via phone.
There is also an FAQ section available for customers with general questions on the site. So if you are unsure of something, make sure you take advantage of the handy FAQ guide first. If what you seek is not listed there, then you can reach out to the customer service team for assistance.
About Casumo Casino
Casumo opened its business back in 2012, under the company Casumo Services Ltd. It has since managed to garner positive attention from casino players and industry professionals alike. It has won the award for being the best mobile operator in 2017, at the annual EGR Nordics awards, which is a big deal for any online casinos. It also managed to get two awards in 2016 at the same ceremony. Casumo has also bagged the prestigious In-House innovation and marketing campaign awards for its dedication towards improving marketing tactics.
Casumo has never been reported because of unfair gaming policies from the dawn of its establishment. All personal and payment information is encrypted via a 128 bit SSL encryption. Since being licensed by two gaming authorities, Casumo has been maintaining the standard practices of the organizations. The site is secured by COMODO CA Limited so that you access the site via secured protocols.
Fairness and Accountability
When it comes to being fair, Casumo has taken all the measures taken to provide that. The slots games are run by a Random Number Generator (RNG) to make sure everyone has a fair chance of winning at the slots. Independent auditors have announced the games as fair as well. The regulators of the Casumo site test out the games regularly to make sure everything is running as per the rules of the licenses.
Casumo also portrays accountability when it comes to taking care of its customers. Casumo follows the responsible gaming policy and abides by it. The site has a different section under Play Okay to give helpful answers to players who are finding it hard to stop playing or betting too much on the site. Also, to stop underage players from playing the casino games, Casumo has taken preventive measures which are commendable.
Final Words About Casumo
Casumo site is one of a kind when it comes to its unique and aesthetically pleasing website design. You will feel the difference as soon as you enter the site, especially if you are a seasoned player. Make sure to check out the games, and who knows, you might find a new favourite from the latest releases.
Like any other online casino in the industry, Casumo has also it’s pros and cons. But our conclusion from our Casumo Casino review, is that there are more positive aspects than negative. If slots are your thing, this is the place to go. Smooth functionalities and endless number of casino games.
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